Shipping and Delivery
Hairbatana Shipping and Delivery Information
Free Shipping Worldwide
At Hairbatana, we are dedicated to providing exceptional value and service. Enjoy free shipping from our warehouses in Europe & USA using trusted carriers such as FEDEX, USPS, DHL, and DPD.
Shipping to Over 200 Countries
We proudly offer international shipping services, with a few exceptions. If your country is among those, we will contact you promptly to discuss alternative arrangements.
Lost/Missing Packages
Hairbatana is not liable for packages lost or missing due to incorrect address information provided during checkout. Please ensure your billing and shipping details are accurate before finalizing your order. If an error is made on our part, we will rectify the situation promptly at no additional cost to you.
Customs Fees
Please be aware that any customs fees incurred after shipment are the responsibility of the customer. By purchasing from Hairbatana, you acknowledge the possibility of incurring customs fees upon delivery to your country.
Shipping Time
Shipping times vary by location. Estimated delivery times are as follows:
- United States: 3-5 business days
- Canada, Europe: 6-10 business days
- Australia, New Zealand: 12-14 business days
- Central & South America, Asia, Africa: 8-14 business days
- Maximum delivery time – 20 business days.
Please allow 1-3 business days for order processing. Shipping times do not include potential delays at customs.
Tracking Information
Upon shipment of your order, you will receive an email containing a tracking number. Please note that due to the nature of free shipping, tracking information may not be available immediately.
Tracking Says “No Information Available”
For some shipping companies, tracking information may take 1-5 business days to update in their system. If your tracking number shows no information after this period, please contact us for assistance.
Multiple Packages
For logistical reasons, items from the same order may occasionally be shipped in separate packages, even if combined shipping was selected.
If you have any further questions or require assistance, please do not hesitate to contact Hairbatana Customer Support. We are here to ensure your shopping experience is seamless and enjoyable.